Dress Code Policy

Purpose

This policy sets clear expectations for professional, safe, and respectful attire at PAUSA Recovery Clinic. Our dress standards support a premium health and wellness environment and help all clients, especially older clients, feel comfortable and respected.

Scope

This policy applies to:

·       All team members and contractors working on-site (clinical staff, allied health practitioners, reception/admin, trainers, and support staff)

·       All patients, clients, visitors, and members of the public attending the clinic (including those attending tours, appointments, workshops, and events)

Dress Code Standards (All Staff)

Professional and respectful

·       Clothing must be clean, neat, and in good repair.

·       Attire must be non-revealing and appropriate for a mixed-age healthcare setting.

·       Revealing tops or bottoms that may make staff or clients uncomfortable or offend older clients are strictly not allowed.

Coverage requirements

·       Tops must provide full coverage of the chest and midriff.

·       No low-cut, see-through, backless, or excessively tight tops.

·       Undergarments must not be visible.

Footwear and safety

·       Footwear must be safe and suitable for a clinical and gym environment.

·       Enclosed shoes are recommended for clinical and gym areas.

·       Thongs/flip-flops are not permitted for staff while working.

·       Footwear must be clean and in good condition.

Hygiene and presentation

·       Maintain high standards of personal hygiene.

·       Use minimal fragrance (some clients may be sensitive).

·       Hair must be clean and secured where required for hygiene/safety.

·       Nails should be clean and kept at a practical length for clinical work.

Branding and identification

·       Where provided/required, staff must wear PAUSA uniform items and name badge.

·       Clothing with offensive language/images is not permitted.

Role-Specific Guidance

Clinical and treatment staff (e.g., nurses, physiotherapists, massage therapists)

·       Professional clinical attire or approved uniform.

·       Clothing must allow safe movement while maintaining modest coverage.

Gym and recovery floor staff (e.g., trainers, allied health assistants)

·       Activewear is permitted if it is modest, non-sheer, and professional.

·       Leggings must be opaque.

Prohibited Items

The following are not permitted while in the clinic:

·       Crop tops, bralettes, plunging necklines, or tops with excessive cleavage

·       Sheer/see-through fabrics without appropriate layering

·       Clothing that exposes underwear or significant midriff

·       Clothing with offensive slogans, images, or political/explicit content

Patient/Client/Visitor Attire (Clinic Entry & Attendance)

To maintain a respectful, safe environment for everyone, PAUSA Recovery Clinic expects patients, clients, visitors, and members of the general public to wear clothing that is:

·       Clean, non-revealing, and appropriate for a healthcare setting

·       Not see-through

·       Not displaying offensive language/images

Additional safety guidance (when relevant)

·       Hydrotherapy: appropriate swimwear is required; please bring a towel.

·       Gym-based sessions: comfortable activewear is recommended.

·       Footwear: enclosed shoes are recommended for gym sessions (where appropriate).

Right to refuse entry or request changes

·       If clothing is considered unsafe, overly revealing, or likely to cause discomfort to others, staff may ask the person to adjust their clothing, cover up, or change before entering certain areas.

·       PAUSA may refuse entry or reschedule an appointment/event if suitable attire cannot be met.

Compliance and Management

·       Leaders may discreetly address dress code concerns at any time.

·       Repeated non-compliance may result in exclusion and termination of therapies and or membeershps.

Questions or Exceptions

Reasonable accommodations can be considered for cultural, religious, medical, or disability-related needs.